Removal of the Lloyds TSB Interbank Agency Agreement

26.06.25 Tenant Notice

We’ve recently been advised that Lloyds TSB is no longer accepting cash for bill payments, therefore tenants will no longer be able to pay by cash at Lloyds TSB.

We have been advised that the two main alternatives are:

1. Pay at one of the two Barclays branches in Glasgow (Argyle Street or Barclays Campus)
2. Pay at the Post Office (£15K max cash deposit per transaction and a deposit card is required)

Please see links to user guides and additional information below:

Deposit Card Request Form – required to make payments at Post Office (Excel Spreadsheet)
Post Office Counter Services User Guide – everyday banking (PDF)
Post Office notes, coins and cheques preparation guide (PDF)
Post Office Counter Services T&Cs (PDF)

Details correct as at June 2025.  If you have any questions in relation to your rent and service charge payments, please contact your Property Manager at City Property or Graham and Sibbald.

Thank you.